All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lucidworks Platform Operational
90 days ago
99.95 % uptime
Today
User Logins & Configuration UI ? Operational
90 days ago
99.91 % uptime
Today
Integrations ? Operational
90 days ago
99.98 % uptime
Today
Connected Search Operational
90 days ago
99.86 % uptime
Today
US Region Data Ingest ? Operational
90 days ago
99.86 % uptime
Today
US Region Search APIs ? Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
SaaS Platform unavailable
Postmortem - Read details
Jun 16, 15:48 PDT
Resolved - We have confirmed that all Lucidworks Platform products and services are once again fully functional, including LWAI and all Neural Hybrid Search functionality for Lucidworks Search customers.
Jun 12, 13:43 PDT
Monitoring - Our cloud provider has resolved the underlying issue, and Lucidworks Platform services are recovering. Lucidworks engineers are monitoring the recovery of our services and will provide another update once we've confirmed that everything is fully functional again.

Our Platform UI is once again accessible.

Connected Search functionality has fully recovered.
Jun 12, 13:27 PDT
Update - Our cloud provider is actively mitigating the issue. We are monitoring the recovery and will keep impacted customers informed of the progress.
Jun 12, 12:54 PDT
Update - Our cloud provider has indicated that they are in the process of mitigating the underlying issue affecting us. We are continuing to monitor and to notify impacted customers.
Jun 12, 12:14 PDT
Investigating - Due to a widespread outage with our public cloud provider, the SaaS Platform user console is currently unavailable. This incident is affecting Lucidworks customers' ability to use LWAI, as well as Connected Search's ability to serve queries. We are actively working with our provider to reach a resolution as soon as possible, and will provide regular updates here.
Jun 12, 11:46 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

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