All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lucidworks Platform Operational
90 days ago
100.0 % uptime
Today
User Logins & Configuration UI ? Operational
90 days ago
100.0 % uptime
Today
Connected Search Operational
90 days ago
100.0 % uptime
Today
US Region Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
US Region Search APIs ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024
Beacon configs failing to load
Postmortem - Read details
Jul 24, 19:20 PDT
Resolved - The fix has been verified and we've confirmed that full functionality has been restored. No Signals Beacon configurations were lost during this incident.
Jul 24, 11:57 PDT
Monitoring - We identified the source of the error as being a database configuration update that was inadvertently applied to our production site, rather than in our development environment as intended. We have rolled back that change, and the Beacon is able to successfully load its configuration again. We're continuing to monitor to ensure there are no ongoing effects of this incident.
Jul 24, 11:40 PDT
Investigating - The Lucidworks Signals Beacon is currently unable to load its configuration due to a server-side error on the Lucidworks Platform. As a result, while existing site visits will continue to send signals to Lucidworks Analytics, new page loads will not be able to initialize the Beacon and some signals will not be collected. We are working to restore full functionality as soon as possible, and will provide timely updates as this incident is addressed.
Jul 24, 10:30 PDT
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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