All Systems Operational

Lucidworks Platform Operational
90 days ago
99.99 % uptime
Today
Lucidworks AI Operational
90 days ago
100.0 % uptime
Today
Agent Studio Operational
90 days ago
100.0 % uptime
Today
Analytics Studio Operational
90 days ago
100.0 % uptime
Today
Commerce Studio Operational
90 days ago
100.0 % uptime
Today
Connected Search Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Resolved - The Lucidworks SaaS Platform experienced an issue that caused a total disruption of service routing, rendering the platform inaccessible. Users were unable to log in or manage any platform configurations during this period. End users were unable to access search results or interact with any deployed services. The incident was caused by an unintended deployment of a configuration change at 4:06 UTC that should not have gone to production. We resolved the issue by performing a full rollback of the faulty change, which was completed at 4:13 UTC. A postmortem report will be posted with the full incident details.
Apr 24, 09:06 PDT
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.