All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lucidworks Platform Operational
90 days ago
100.0 % uptime
Today
User Logins & Configuration UI ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Connected Search Operational
90 days ago
100.0 % uptime
Today
US Region Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
US Region Search APIs ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Intermittent search failures of Connected Search sites
Resolved - Recovery of the 3rd-party service provider's system led to recovery of our own backend search service, and Connected Search query responses have been fully functional since that time.
Sep 8, 06:15 PDT
Monitoring - The issue was due to a performance degradation with one of our 3rd-party service providers. Once their service was fully recovered, we saw recovery of the elevated Connected Search error rate. We will continue to monitor this issue to ensure it is fully resolved.
Sep 8, 05:43 PDT
Update - We are continuing to investigate this issue. We are seeing elevated query latency related to a critical backend search service, and are focusing our investigation there.
Sep 8, 05:41 PDT
Investigating - We are seeing an elevated error rate on search requests for our Connected Search customers. Lucidworks Engineering is actively investigating the issue, and updates will be posted here as soon as we have more information to share.
Sep 8, 04:54 PDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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