All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lucidworks Platform Operational
90 days ago
99.99 % uptime
Today
User Logins & Configuration UI ? Operational
90 days ago
99.99 % uptime
Today
Integrations ? Operational
90 days ago
99.99 % uptime
Today
Connected Search Operational
90 days ago
99.99 % uptime
Today
US Region Data Ingest ? Operational
90 days ago
99.99 % uptime
Today
US Region Search APIs ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2025

No incidents reported today.

Nov 13, 2025
SaaS Platform unavailable
Resolved - We have confirmed that rolling back the erroneous change has resolved this incident. A postmortem will be posted here as soon as possible.
Nov 13, 09:47 PST
Monitoring - We have identified a recent job that ran with an incorrect parameter, which we believe to be the cause of this incident. We have reverted that change and services are now becoming available again. We are continuing to monitor to ensure full recovery.
Nov 13, 09:15 PST
Investigating - The Lucidworks SaaS Platform, which powers Lucidworks AI, Commerce Studio, Analytics Studio, and Connected Search is currently unavailable. We are actively working to investigate and mitigate this issue and will post updates here.
Nov 13, 09:07 PST
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

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