All Systems Operational

Uptime over the past 90 days. View historical uptime.
Lucidworks Platform Operational
90 days ago
100.0 % uptime
Today
User Logins & Configuration UI ? Operational
90 days ago
100.0 % uptime
Today
Integrations ? Operational
90 days ago
100.0 % uptime
Today
Connected Search Operational
90 days ago
99.99 % uptime
Today
US Region Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
US Region Search APIs ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 31, 2025

No incidents reported today.

Oct 30, 2025
Elevated search errors
Resolved - Rolling back the recent change has resolved this incident, and we have confirmed that we are no longer seeing query errors. Individual Connected Search customers who we know to have been affected have already had a proactive ticket raised by Lucidworks Support. Any additional inquiries or follow-ups can be submitted by visiting our Support Portal: https://support.lucidworks.com/hc/en-us

We will post a full postmortem here within 48 hours.
Oct 30, 10:12 PDT
Monitoring - The change has been rolled back and we are starting to see recovery. Search queries for Connected Search endpoints are once again responding successfully. Our team is continuing to monitor to ensure all errors resolve.
Oct 30, 10:01 PDT
Identified - We have identified a recent change that seems to be the source of this issue, and are preparing to roll that change back now.
Oct 30, 09:10 PDT
Investigating - We are experiencing an elevated rate of search errors for Connected Search customers. Many queries are currently returning 504 responses and the calls are unable to complete. Lucidworks personnel are actively investigating.
Oct 30, 08:40 PDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

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